Your best point of contact for all enquiries is our Reservations Team; you can call them anytime on 1300 964 821 or email info@punthill.com.au
If you need to reach the hotel directly, you can call +61 3 8362 8100 or email carolinesprings@punthill.com.au.
Our reception hours are from 7.00 am to 10.00 pm Monday to Sunday.
Please contact us on +61 3 8362 8100 if you anticipate needing to check-in outside of these hours.
Check-in time is 2 pm onwards.
Check-out time is 10 am.
If you require flexibility around those times, please mention it to us when making your booking and we will do our best to accommodate your request.
Yes, the hotel does offer on-site, outdoor, secure parking. The height restriction is 2.05 metres.
The following charges apply $12 per night.
To reserve parking please contact us on (03) 8362 8100 or at carolinesprings@punthill.com.au.
Punthill Caroline Springs features a complimentary on-site gym with lake views and all the essentials for you to keep up with your fitness routine during your stay.
Some of our One Bedroom and Two Bedroom Apartments have accessible features. Their number is limited and must be requested directly to confirm availability.
Yes, our hotel allows guests to bring their pets with them. A fee and conditions apply, please have a look at our Pet Policy here.
For further information please speak to our Central Reservations team and they’ll be able to let you know all the details